After a senior transitions to assisted living, the primary caregiver still has an important role. Most likely, this individual will be the point of contact should any medical emergencies or other care needs arise. Given this position, the caregiver should spend the first few post-move days and weeks getting to know the staff who are responsible for daily assistance and care.
High turnover rates are common in assisted living, so these key individuals, the ones providing direct care, may change. Regardless, get to know the nurses and nurses’ aides. Other important team members include the housekeeper(s) assigned to your family member’s floor, unit or wing, as these individuals will interact with residents regularly (daily or weekly, depending on the type of service you choose/the community provides). The activities director is another valuable person to know, along with the dining room servers. Why? All of these caregivers will have direct, daily contact with your senior loved one and will be able to observe subtle and drastic changes in their health and overall state of wellness.
This is not to say management staff are less important, but if you want to keep your finger on the pulse of the community and the day-to-day activities of your family member, the front-line employees are the ones to know.