Hotel or Assisted Living? Hospitality Tips from ALFA

By Michelle Seitzer / Posted on 23 May 2012

Wondering about the latest trends in senior living development? To name a few, room service, red wine, golf carts, bandwidth, acoustics, inclusivity. To sum it up in two words, per this new article from the Assisted Living Federation of America blog: hospitality design.

Senior living communities on the cutting edge are beginning to look, feel and function more like an upscale hotel than a dressed-up hospital. The ALFA article by Rocky Berg and Gary Koerner, founder and principal of a globally recognized, Dallas-based architectural firm, hits on the top 10 trends in hospitality design, a concept that has its roots “in a culture of service supported by design that often appears very expensive to achieve.”

It seems that now is not the time to seek out expensive solutions to making assisted living more attractive to boomers, but Berg and Koerner believe that “much of hospitality design is about creativity — and simple fixes.”

He also encourages full participation from all staff members, as hospitality design is not a one-time thing, but a culture change, a transformation that requires a new approach and service mentality in order for it to be successful.

To review all ten tips from Berg and Koerner for “injecting” hospitality design, click here.

Talk back: What’s your top priority in selecting senior living? Is it design, service, quality of care, or a combination of the three? Would you live in a hotel-like community?



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