If you have a Twitter or Facebook account, dig around: many local assisted living communities, home care agencies, and national provider chains (Sunrise Senior Living, for example) now maintain a Facebook fan page or a Twitter handle.
We’ve said it more than once but we’ll say it again here: reading about a senior care community online is not enough. You should always visit in person before making a decision. However, spending some time following tweet threads or trolling posts on a community’s wall might help you determine whether or not to move forward with a tour.
Be careful not to rule out an assisted living home completely based on what you see on the screen. Call the community with your concerns. How they respond will be a good litmus test of their level of professionalism and customer service.
Word-of-mouth referrals (from people you trust) are helpful too. Why not ask your Facebook friends or Twitter followers questions like “How do you know when it’s the right time for a senior care transition?” or “What assisted living communities do you recommend in the area?”
Consider carefully what is shared, and be certain to base your final decision on more than one person’s point of view.