Choosing a hotel sight unseen is always a risk. Thanks to virtual tours, online photo galleries, and guest reviews, there are fewer surprises before you arrive. But these tools are not perfect: guest reviews may be biased and pictures can be deceiving.
Currently, a LinkedIn group of senior living professionals are debating the merits and drawbacks of previewing a potential community this way. Choosing assisted living can be an overwhelming process, especially if there are a number of options in your area. In this way, a virtual tour could be helpful in ruling out certain communities that don’t appeal to you or your loved one upon viewing the photos.
However, you shouldn’t discount a place simply based on appearance alone. The décor and furnishings may be outdated, but the community may have a wonderful atmosphere and dedicated, competent staff members (things you cannot see or measure in a photo). Conversely, the pictures may reveal well-landscaped grounds and beautifully decorated common rooms, but the care may be less than desirable, the staff unfriendly, and the residents reclusive.